1. Introduction
PreferForex respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy applies to our website, subscription services, forex signal communications, educational content, contact forms, community access, and related services offered through https://preferforex.com/.
In this policy, “PreferForex,” “we,” “us,” and “our” refer to the owner and operator of this website. “You,” “user,” “subscriber,” and “member” refer to any person who visits our website, submits information, subscribes to our services, or communicates with us.
2. Information We Collect
We collect only the information needed to provide our services, manage subscriptions, communicate with users, improve website performance, and maintain security.
- Name
- Email address
- Phone number or WhatsApp number
- Billing details needed for subscription verification
- Country or general location information
- Account or subscription status
- Messages, support requests, or communication history
- Website usage data, such as browser type, device type, IP address, pages visited, and cookies
We do not intentionally collect sensitive personal information such as government ID numbers, full financial account details, full card numbers, or trading account passwords.
3. Payment Information
PreferForex does not store your full debit card, credit card, or banking details on our website servers. Payments are processed by secure third-party payment providers such as Stripe, 2Checkout/Verifone, PayPal, or other approved processors available at checkout.
These payment providers may collect and process payment information according to their own privacy policies, security standards, and legal obligations. PreferForex may receive limited payment-related information, such as transaction status, payment confirmation, billing email, payment amount, subscription status, failed payment notice, chargeback notice, or fraud-risk signal.
4. How We Use Your Information
PreferForex uses your information to operate, deliver, and improve our services.
- To create, manage, and verify subscriptions
- To deliver forex signals, market updates, educational materials, and service notices
- To send WhatsApp, email, or website-based communication
- To respond to support requests and user questions
- To process payments, renewals, failed payments, refunds, or disputes
- To prevent fraud, abuse, unauthorized access, and misuse of our services
- To improve website performance, user experience, and content quality
- To comply with legal, tax, accounting, payment provider, and regulatory requirements
We do not use your personal information to provide personalized financial advice. PreferForex services are educational and informational only.
5. Forex Signals and Communication Data
If you subscribe to PreferForex signals or join our community, we may use your name, email address, and WhatsApp number to deliver trade ideas, educational updates, market commentary, subscription notices, and service-related messages.
Signal delivery may depend on third-party platforms such as WhatsApp, email providers, hosting services, mobile networks, and internet access. We may keep basic records of communication to verify service delivery, handle support requests, and protect against misuse or false claims.
6. Cookies and Tracking Technologies
PreferForex may use cookies and similar technologies to improve website performance, remember user preferences, analyze traffic, prevent abuse, and support marketing or analytics tools.
Cookies are small text files stored on your browser or device when you visit a website. They help websites work more efficiently and improve user experience.
You can control or delete cookies through your browser settings. If you disable cookies, some website features may not work properly.
7. Analytics and Advertising
We may use analytics tools, advertising pixels, conversion tracking, or similar technologies to understand how visitors use our website and how our content performs.
These tools may collect limited technical data such as device information, browser type, page visits, referral source, approximate location, and interaction data.
8. When We Share Information
PreferForex does not sell your personal information. We only share information when needed to provide our services, operate our website, process payments, communicate with users, comply with legal requirements, or protect our business.
- Payment processors
- Email delivery providers
- WhatsApp or communication platforms
- Website hosting and security providers
- Analytics and marketing service providers
- Professional advisers, such as accountants, legal advisers, or compliance consultants
- Authorities or payment partners when required for legal, fraud prevention, or dispute reasons
9. Security of Your Information
We use reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
However, no website, server, email system, messaging app, or internet transmission is completely secure. We cannot guarantee that information transmitted online will never be intercepted, accessed, or misused by unauthorized parties.
You are responsible for keeping your email, WhatsApp, device, password, and payment account secure.
10. Data Retention
We keep personal information only as long as reasonably necessary for service delivery, subscription management, support, fraud prevention, accounting, legal compliance, dispute handling, and business record purposes.
When information is no longer needed, we may delete, anonymize, or securely retain it where required by law or legitimate business need.
11. Your Privacy Rights
Depending on your country or region, you may have rights over your personal information. These rights may include the right to access, correct, update, delete, restrict, object to processing, or request a copy of your personal information.
To request access, correction, or deletion of your information, contact us through our official contact page. We may need to verify your identity before processing the request.
Some information may need to be retained for legal, payment, tax, fraud prevention, dispute, or security reasons.
12. Email and WhatsApp Communication
By subscribing to our services, joining our community, or submitting your contact details, you agree that PreferForex may contact you by email, WhatsApp, website messages, or other communication methods related to your subscription or service interest.
You may request to stop receiving promotional messages. However, we may still send important service-related messages, such as payment status, subscription access, support replies, security notices, or policy updates.
13. Children’s Privacy
PreferForex services are not directed to children. Our forex education, analysis, and signal services are intended for users who are legally allowed to access financial education and trading-related content in their country.
We do not knowingly collect personal information from children under the age required by applicable law. If you believe a child has provided personal information to us, please contact us so we can review and remove the information where appropriate.
14. Third-Party Websites
Our website may contain links to third-party websites, payment processors, social media platforms, brokers, educational resources, charting tools, analytics services, or economic calendars.
PreferForex is not responsible for the privacy practices, content, security, or policies of third-party websites. You should review the privacy policy of any third-party website or service before using it.
15. International Users
PreferForex may be accessed by users in different countries. Your information may be processed, stored, or transferred through service providers located outside your country.
By using our website or services, you understand that privacy laws may differ depending on location. We take reasonable steps to handle personal information securely and in line with applicable requirements.
16. Fraud Prevention and Service Protection
We may review payment status, subscription activity, communication history, IP data, device information, and account details to prevent fraud, chargeback abuse, unauthorized access, fake claims, misuse of free trials, or unauthorized sharing of paid content.
We may suspend or restrict access where we detect suspicious activity, false information, payment issues, policy violations, or misuse of our services.
17. Updates to This Privacy Policy
PreferForex may update this Privacy Policy from time to time. Updates may reflect changes in our services, payment providers, communication tools, legal requirements, security practices, or website features.
The updated version will be posted on this page with a revised “Last updated” date. Your continued use of our website or services after changes are posted means you accept the updated policy.
18. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact PreferForex through our official contact page.